Cypress AI AI

Features

Cypress AI is the fastest way to start an org chart in OrgCanvas. Describe your team in plain English, paste a list, or upload a screenshot of an existing chart — Cypress reads it, builds the structure, and drops it onto your canvas in seconds.

You don't have to clean your data first. You don't have to map columns. You can write a single sentence and get a chart back.

Three ways to use Cypress

1. Describe your team

Type a plain-English description and click Build it. Cypress works out the structure from context.

"Ryan Hall is CEO. Charlie Brown is VP Marketing. Lucy Liu is VP Finance. Harry Styles is VP Operations. Nancy Drew is Ryan's EA."

Cypress will infer the reporting lines (Charlie, Lucy, Harry report to Ryan; Nancy is Ryan's EA), assign departments based on titles, and pick department colors from the OrgCanvas palette.

2. Paste a list

Copy a roster from anywhere — an email, a Slack message, a Notion doc, a CSV, a spreadsheet — and paste it into the textarea. Cypress doesn't care about formatting.

3. Upload a screenshot of an existing chart

Migrating from another tool? Take a screenshot of your existing chart in PowerPoint, Visio, Lucidchart, Organimi, ChartHop, or anywhere else. Click the Upload chart image button (or drag-drop directly onto the modal) and Cypress will read names, titles, and reporting lines straight from the picture.

Photos of whiteboards and paper charts work too. Handwriting is supported.

Where to find Cypress AI

• New users: Cypress AI is the first option in the welcome chooser when you create your account.
• Existing users: Click File → New Org Chart. Cypress AI is the hero option above the templates.

What Cypress will and won't do

What it does well

• Extracts names, titles, departments, and reporting structure from descriptions, lists, or images
• Maps department-name variants to canonical names ("Eng" → Engineering, "EA" → Executive Assistant)
• Assigns department colors from the OrgCanvas palette so generated charts visually match the rest of the product
• Marks people as managers if anyone reports to them
• Tells you what assumptions it made (the "Cypress noted" section in the result preview)
• Works in 30+ languages including non-Latin scripts — Hindi, Bengali, Chinese (S+T), Japanese, Korean, Arabic, Hebrew, Greek, Cyrillic, Thai, Vietnamese, Indonesian, Malay, plus all major European languages. Department names in your language map to canonical colors so charts stay consistent. Cypress's notes and summary come back in the same language you wrote in.

What it doesn't do (yet)

• Edit existing charts. Cypress is for starting new charts. To modify an existing chart, use the regular OrgCanvas tools or click Try again with a refined prompt to regenerate from scratch.
• Answer general OrgCanvas questions. Ask Cypress how to export a PDF and it'll politely redirect you to this Help Center. Cypress's job is building charts, not product Q&A.
• Recognize specific people from photos. Cypress reads names from text in images, not faces. Avatars stay as initials in the generated chart.
• Invent people. Cypress only includes names you explicitly mentioned. Vague phrases like "and a few designers" get noted as a skipped assumption rather than fabricated.

Generation limits per plan

Each click of Build it uses one Cypress generation. Clicking Try again uses another. Clicking Use this chart doesn't use any — the generation has already happened.

Plan	Cypress generations
Free	10 lifetime
3-Day Pass	25 per day
Pro	Unlimited (soft cap of 100/day for abuse protection)
Business	Unlimited (soft cap of 500/day team-wide)

Daily quotas reset at midnight UTC. Failed generations (timeouts or model errors) are refunded automatically — you're never charged for our errors.

If a free user describes a chart with more than 25 people, Cypress will build the full chart but show only the first 25 in the result preview, with an upgrade prompt to keep all of them.

How Cypress handles your data

This section is the long version of the small "How Cypress handles your data" link inside the Cypress modal. Plain English, no fine print games.

Where your prompts and images go

When you click Build it, your prompt (and image, if you uploaded one) is sent to our private AI infrastructure for processing. The model processes your input, returns the structured chart, and forgets about it.

What we guarantee

• Your data is never used to train any AI model. Not by us, not by any model provider we work with. Strict no-training policy across the entire pipeline.
• Your data is never shared with other customers. Each request is isolated.
• Stateless processing. Your prompt, image, and the response are not persisted on our servers.
• Zero persistence in OrgCanvas systems. Your prompts and uploaded images flow through our backend, get processed, and are never written to a database, file storage, or log.
• No third-party model providers. Your data does not go to any external AI vendor's API.
• Image lifecycle. Uploaded images live in memory only for the few seconds it takes to process them, then get garbage-collected. They are never saved to persistent storage.
• Browser storage. Cypress doesn't save your prompts to localStorage or IndexedDB. The only thing we save in your browser is a one-time flag indicating you've seen the Cypress intro — no prompt content, no images.
• Telemetry is sanitized. We track that you used Cypress (so we can measure adoption) but never the prompt text, names, or image contents. Only metadata: how long, how many nodes, success or failure.
• Single trust boundary. One company, one auth model, one data path. No surprise SaaS-on-SaaS routing.

What Cypress is NOT for

• Highly sensitive employee data — SSNs, banking, medical, legal status. Org charts typically don't include this, but if your roster does, strip it before pasting.
• HIPAA-protected information. Cypress is for org structure, not patient data.

Compliance

Our AI processing operates under a standard data processing addendum, which is GDPR-compatible. For Business or Enterprise customers with specific data-residency requirements, contact us about routing options.

Tips for great prompts

• Be specific about reporting lines. "Lucy reports to Ryan" is clearer than "Lucy works with Ryan." If you don't specify, Cypress will guess and tell you in the notes.
• Use real titles when you have them. "VP Engineering" reads better than "engineering boss" — both work, but the former produces cleaner output.
• Group by team, not alphabetically. Cypress reads context. Listing the marketing team together helps it map them to the same department.
• For images, choose ones with readable text. Crisp screenshots beat blurry photos. If the boxes are tiny in the image, zoom in and crop before uploading.
• Try again if needed. The first generation might miss something. Refine the prompt and click Try again — for paid users this costs nothing meaningful, and for free users you have 10 attempts to get it right.

Troubleshooting

• "That's outside Cypress's lane" — Cypress detected your prompt as a question or unrelated request, not a chart description. Try rephrasing as "Build a chart with..." or upload an image. For product help, use the Help Center.
• "Slow down — wait a few seconds" — You hit the 1-request-per-10-seconds burst limit. Wait briefly and click again.
• "You've used your 10 free Cypress generations" — You hit the free-tier lifetime cap. Upgrade to Pass ($4.99 one-time) for 25/day, or to Pro ($49/year) for unlimited.
• "Cypress hit a snag" — The model couldn't extract a clear chart from your input. Try simpler wording or a clearer image. Your generation was refunded automatically.
• The generated chart is missing people you mentioned. Check the "Cypress noted" section in the result preview — Cypress lists what it skipped and why. Often it's because a name was implied rather than stated.

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